Technical Support Executive
RestoLabs
0 - 1 Years
|
3.6 - 3.6 LPA
|
Noida
At Restolabs, we appreciate the desire, vision and pride that goes into powering a booming restaurant business. With this inspiring thought in mind, we have designed a user-friendly online ordering system, that is a dependable, quick, and secure. It syncs your restaurant brand, operations and sales in unison.
Website: http://www.restolabs.com/
Job Location: Noida (work from office)
Desired Experience: 0-1 year
Course Specialization: B.tech (CS/IT), MCA
Target Batch: 2021 & 2022
Training: 6 months
Stipend: 25,000-30,000/ month
Salary: INR 3.6 LPA
Tentative date of interview: November
Tentative date of joining: Immediately
Job Description:-
Roles and Responsibilities:
-Must be Providing 2nd and 3rd-level technical support to clients.
-Take ownership of customer issues reported, debug and see it through to resolution.
-Following standard procedures for proper escalation of unresolved issues to the appropriate internal team.
-Worke in an engineering culture that is customer-focused.
Skills Required:
-Strong debugging skills.
-1+ years as a Support or Test engineer in a high-tech industry.
-Should be willing to wear multiple hats in different technical areas.
Interview Process:
-2 Technical rounds.
-1 HR round.
Education:
B.Tech/B.E., MCA
Work Experience:
0 - 1 Years
Salary
3.6 - 3.6 LPA
Industry
IT
