Technical Delivery Engineer

About The Company:
INCREFF is a technology & analytics enterprise helping Fashion & Lifestyle brands improve inventory turns through smart merchandising, and efficient fulfilment via single view of inventory. INCREFF is known for its data-driven, cutting-edge technology products that can transform every major brand and retailers’ nightmares into pleasant daydreams. INCREFF delivers INCREDIBLE EFFICIENCY in sales and inventory via its two Enterprise solutions (IRIS and ASSURE) and warehousing as a service (WaaS). Founded in 2016 and headquartered in Bangalore, INCREFF today, has a team of 130+ employees and is growing at a fast pace. INCREFF is backed by Binny Bansal (Flipkart Co-Founder), Sailesh Tulshan (021 Capital) and Sequoia Capital. Today, with a solid foundation built by having clients like Puma, Future Group, Landmark Group (Middle East), Namshi, LuLu, Arvind Group, Aditya Birla, Reliance, Wincanton (UK), USPL, Aramex, amongst others, INCREFF is accelerating towards next phase of growth by expanding its customer pipeline and foraying into international markets.

Website: www.increff.com

Job Location: Bangalore

Desired Experience: 0-2 Years

Course Specialization: B.E/B.Tech

Target Batch: 2021-2022

Salary: INR 5 LPA
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Benefits:
- Total Fixed Pay: INR 5 LPA + Joining Bonus: 50,000 + Retention Bonus: 1,00,000 + Other Benefits: 1,25,000 + Gratuity: 9,615 = Total CTC:  INR 7,84,615 LPA

Tentative date of interview: July 2022

Tentative date of joining: immediate

Job Description:
- You will play a crucial role in INCREFF’s growth journey by enhancing “customer experience“ by making our customers experience the true value of our products and services.

Responsibilities:
- You will be responsible for interacting with customers’ operations teams to help them resolve issues.
- You will be responsible for solving critical technical issues which would hamper customers' operations.
- You will be responsible for onboarding new customers and keeping healthy relationships with customers’ technical and operations teams.
- You will be gaining a deep understanding of the e-commerce and fashion industry by interacting with all ecommerce giants of the world.
- You will be gaining experience in handling complex and large data.
- You will be responsible for coming up with customer interaction processes which will help Increff scale.

Interview Process:
- Online Test
- Psychometric Test
- SHL Hangouts Discussions - 2