Operations Associates

Vidyalai is an online learning platform which aims to revolutionize education in India by making quality education accessible and affordable. Started by IIT Madras alumni, Vidyalai is one of fastest growing startups in the country, with users from more than 10 countries. We enable students to attend live one to one class from the top tutors in the country. Our tutors are selected from top universities like IITs, BITS, AIIMS, LSE, etc. Through a video chat and a collaborative online whiteboard, our state-of-the-art online classrooms enable students to learn directly from top tutors, without any constraints of geography.

Company Website: http://www.vidyalai.com

Roles of Operations Associates:

l-Develop a deep and comprehensive understanding of Vidyalai's products and solutions.
2-Conduct consumer and market research to identify how our offerings meet the needs of prospective customers.
3-Initiate and lead product pitches to prospective customers via phone, driving conversions effectively.
4-Build and nurture relationships with existing customers to ensure a superior level of service and satisfaction.
5-Plan and organize daily work schedules to efficiently manage existing customers and convert new leads.
6-Perform all job duties in an office-based setting with no travel required.

Skills and Qualifications:

l-Excellent verbal and written communication skills in English.
2-Strong interpersonal skills, problem-solving abilities, and a flair for presentations.
3-Exceptional organizational skills to manage multiple customer interactions effectively.
4-Adept at balancing persuasion with professionalism in sales interactions.
5-Leadership experience and active involvement in college clubs, events, or co-curricular activities will be a strong plus.

Profile/Designation: Operations Associates

Gender: Any

Job Location: Kochi, Kerala

Desired experience: Freshers

Target Pass-outs Batch: 2022-2023

Course specialization: Science and Business Graduates, BTech Computer Science and BCA, MCA

Academic % Criteria 10th,12th, Graduation: Graduation above 55%

Probation/Training Period: 3-6 months

Stipend will be 15,000

Salary:3.5 -5 LPA

Tentative date of interview: Immediate
Tentative date of joining: Immediate

Interview Process:

1-HR round.
2-Operations round
3- Interaction with the Director.