Non – Tech Consultant

About The company:
“Dream Big! There Are No Limitations To How Good You Can Become Or How High You Can Rise Except The Limits You Put On Yourself.” – Brian Tracy.

Edureka! is an interactive, online learning platform. We offer live, instructor-led courses that cater mainly to working professionals who want to enhance their skills. Our customers say - that we truly meet their expectations...in fact we go beyond that...Exceptional Customer service, Awesome Learning Experience and Great Mentors...Even above that a top notch sales & customer service.

Edureka presents a great "Work From Home" full-time job opportunity to 'freshers / College students' who are passionate about their career and are excited to become an ace sales professional as an Associate Inside Sales Manager.

Website address: www.edureka.co

Job Location: Bangalore

Desired Experience: 0-2 Years

Course Specialization: Any Graduates

Target Batch: 2019-2021

Salary: INR 2.4 LPA
(The final CTC will depend upon candidate’s performance in the interview and will be at the company’s discretion)

Bond: None

Date of Joining: Immediate

Tentative Interview Date: Will be communicated post registration window is closed

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:
Responsibilities:
- Ensure smooth customer follow ups.
- Ensure customer queries are understood and corrective action is taken to resolve queries.
- Ensure that all the customer support systems are up to date.
- Perform root cause analysis and suggest preventive measures.

Desired Skills:
- 0 - 2 years of experience in customer handling
- Excellent written and Communication skills
- Strong process orientation
- Strong customer focus
- Microsoft Excel would be an added advantage

Working days: 5 Days

Working hours: 15 Days Rotational US/UK shifts

Interview Process:
- Group Discussion
- HR Screening
- Multiple Virtual Rounds