Junior Systems Engineer(Trainee)

About The Company:
Bell Integration has been in the business of helping companies establish, maintain and grow their IT services since 1996. Our team of hardworking professionals delivers Bell Integration’s multiple services all over the world, and they do it with unmatched efficiency and enthusiasm. We continue to grow and have over 550 permanent staff employed at our offices in London, Portsmouth, Wokingham, Glasgow, Krakow, Hyderabad, Singapore and within many of our customers’ sites. Our heritage is in helping businesses to operate their critical technology in a more cost-effective manner, while improving effectiveness in areas such as customer engagement and operational responsiveness. Today, our work centres on the four cornerstones of IT delivery – TRANSACT, TRANSFORM, RUN and RECYCLE. A full-service offering. Our business is proud to have won a plethora of awards and accolades, including listings in The Sunday Times HSBC International Track 200 and The Sunday Times Hiscox Tech Track 100, Oracle Linux EMEA Partner of t e Year and ADISA Best ITAD award. Company founder, Alastair Bell, is well known for his entrepreneurial spirit and business acumen. Bell is at the forefront of helping companies drive down operating costs and improve their ability to engage with their own customers, either by supporting the growth of their channels to market, or by aiding their responsiveness and service quality.

Website: http://www.bell-integration.com/

Job Location: Hyderabad (Work from Office)

Desired Experience: 0-1 Years

Course Specialization: B.E/B.Tech/MCA

Academic % Criteria 10th,12th,Graduation- Above 60% in all

Target Batch: 2019-2021

Probation/Training Period: 6 Months

Salary: INR 2 LPA + (allowances + health insurance+ accidental insurance etc (salary will be revised after probation period)
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Tentative date of interview: April 2022

Tentative date of joining: 2nd May 2022

Job Description:
- Junior Systems Engineer is required to provide technical support in order to ensure a high degree of customer satisfaction through SLA and process compliance.
- In this role, you will be providing 1st& 2nd line support of server infrastructure for key customers.

Requirements:
- Candidate should be comfortable working on rotational shift
- Exceptional communication skills both verbal and written
- Basic understanding of networks and Windows OS.
- Basic knowledge in MS Office.
- Basic understanding on Office 365 and Microsoft Exchange Server

TECHNICAL CAREER FRAMEWORK ROLE:
- Career Framework Role – Junior Systems Engineer (Sy2)
- Role Family – Systems Support
- Bell Overview – First Contact of support for end users.
- Deals with incident from the service desk and brings them to the point of resolution through routine process.
- If this has been not achieved, escalates the incident/problem to 2nd/3rd line support or service desk analyst.

EXPERIENCE, KNOWLEDGE, SKILLS & BEHAVIOURS:
- Include any kind of skill, knowledge or experience required for satisfactory performance of the job.
- What is the type, breadth and depth of knowledge or experience needed?
- Is it desirable or essential? Is there a specific skill, qualification or level of competence required?
- Requirements should be objective and measurable.

Interview Process:
- Group Discussion
- Technical Interview
- HR Interview